Operational Support
Immediate relief that gets your day‑to‑day under control.
When admin piles up, it doesn't just slow you down - it actively costs you. Missed calls are missed revenue. Delayed follow-up erodes trust. Unanswered emails signal disorganization to the clients you're trying to impress. If you're constantly catching up, you're not running your business - it's running you.
Retainer Pricing Starting at: $35/hour
WHO THIS IS FOR
You don't need to hire in-house. You need reliable support, right now.
Operational Support is a professional, trusted right hand for the communication, coordination, and administration that keeps your business moving — without the overhead of an in-house hire. It's designed for small and service-based businesses where the owner is also the one fielding calls, managing schedules, and handling everything the business needs to keep running.
You're regularly missing or returning calls late
Your inbox is a source of dread, not a tool
Scheduling, follow-up, and coordination fall through the cracks
Light billing and admin tasks sit undone for days
Your personal life is getting squeezed by work overflow
What you get
Phone and email support, handled professionally and on-brand
Scheduling, coordination, and calendar management
Lead follow-up and CRM updates
Light billing, admin, and vendor communication
Personal appointment and household coordination (as needed)
Flexible scope — support calibrated to your actual business
HOW IT WORKS
Simple to start. Built to stick.
Onboarding is designed to be low-friction — we get oriented quickly so support starts making a difference right away.
Step 01
Discovery call
We talk through what's slipping, what you need covered, and whether we're the right fit.
Step 02
Support match
We match you to the right tier - Standard or Advanced - based on your scope and volume.
Step 03
Onboarding
We set up tools, establish preferences, and get communication rhythms in place.
Ongoing
Weekly support
Consistent, reliable coverage — so you stop thinking about what might be slipping.
Client Experience
“Kendra. Best summary eva — and it went out so quickly....”
”That follow-up would normally have taken me weeks to get out, if ever. This is changing my follow-up life. The more you’re paired with me to help me get things done, the better.”